Today we begin a series of posts related to resolving the doubts that many of the people who have trusted our platform have or could have. In this case, about how to make a survey reminder. It goes without saying that we are here to serve you and that we have several help points to be able to resolve any issue that hinders the use of our tool.
Before continuing, I ask you: How often does your memory fail you? Are you a very busy person and therefore have to set reminders on your cell phone, calendar or simply pray that you don't forget an important appointment?
Like you, this may be happening to people to whom you sent a survey and who have not responded. It may be that they did not do so due to lack of time, because they have not seen your email or because their inbox is simply full.
Fortunately, with our tool you have the opportunity to send a reminder to your respondents who have not yet answered a survey sent to their email. Here we tell you step by step what you have to do, it's very simple! Do it automatically through the QuestionPro platform .
How to create a survey reminder?
1.- Check the survey distribution history . Don't worry about the fact jamaica phone number that only a few people have opened your email or have not completed your survey. Check this information first before sending a reminder. Go to “ Send ” / “ Sent ” and check the history of your survey.
How to make a survey reminder
By clicking “ Send Reminder ” you will access the reminder settings. Note : The reminder is sent to those recipients on your mailing list who meet the following statuses:
Pending : Recipients who have not opened your email.
Viewed : Recipients who opened your email but did not start the survey, or started it but did not complete it.
Recipients with FULL status are excluded from the reminder.
2.- Change the subject and body of your email. Here you have the option to modify both the subject of your email and the central text. Make sure that the text you are about to share also motivates your respondents to participate in your survey.