The changes that have occurred in the market as a result of the strong digitalization in which we are immersed have had a full impact on both the business and operational models of companies.
New structures, ways of working, new skills and purely digital talent are a necessity today for companies that want to survive in this hyper-connected world in which online is no longer understood without offline and vice versa.
But there are still many doubts that arise in the field of business management of companies that have been forced to adapt to change. To clear them up, we wanted to interview Pilar Llácer, director of the Senior Management Program in Digital Talent at ICEMD.
1. Digitalisation has imposed new business models and new ways of working within companies. What are the new business structures like?
Business structures have adapted to technological changes. This has had a direct bahrain phone number impact on the process of customer relations and has led to a change in the culture of organizations.
2. What benefits and challenges have new technologies brought to business management?
Adapting to working in VUCA (Volatile, Uncertain, Complex and Ambiguous) environments. The ways of working in collaborative environments, inspiring leadership models pose a challenge for people and client management.
3. What are the keys to a successful digital transformation?
Digital skills for all company profiles, thinking about what you want to use technology for, automation and robotization processes will simplify many work processes, constant learning and above all, a digital attitude.
4. With the integration of new technologies in companies, the need to incorporate new profiles and skills arises. Which are the most in-demand?
All profiles related to major trends: social, cloud, artificial intelligence, big data, IoT, 3D printing and augmented reality
5. What is digital talent and how can companies identify or find it?
Talent is not digital, the talent we seek or discover has to have a digital attitude. The two most in-demand skills will be the ability to constantly learn and the passion and impact of the work you do.
6. What is the Senior Management Program in Digital Talent and who is it aimed at?
The new paradigm of information and communication technologies has transformed the way in which Human Resources departments relate to all their stakeholders (employees, clients, suppliers and society), fully impacting Human Resources policies and procedures.
Managing millennials, integrating apps like WhatsApp with internal communication, brand reputation in the hands of all employees, big data on employees and customers… if you want to know how technology impacts people management and the experiences of different companies, now is the time to find out where your company is and what actions you can take immediately to turn your employees into your best customers.