Protecting your wholesale VoIP termination rates

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Most companies switch to VoIP in order to take advantage of lower call rates, so it’s important not to throw away this benefit with an insecure system. So, how do you go canada telegram about protecting your VoIP from hackers and other threats?

Firstly it’s important to talk to your VoIP service provider and understand what, if any, security protocols they already have in place. You need to ask what industry protocols they adhere to, what third-party security tools they employ and how those tools are monitored.

Secondly, you need to secure your own network. A firewall is an essential first step, but it needs to be one that is able to handle VoIP traffic without creating bottlenecks and disrupting the service. It’s also important to look at compliance with rules. GDPR will apply to all businesses, but there are other considerations for some – MIFID II for financial services firms, for example.

Using VoIP gives you the opportunity to encrypt your traffic so that even if it is intercepted, it’s useless to an attacker. It’s important that this is done without introducing significant overhead. If you are allowing employees to connect to your VoIP system from outside the office then you should also consider employing VPN technology to minimise the risks in using public Wi-Fi networks that can leave data exposed.

You need to make sure that your endpoint systems are secure too. Whether you are using softphones or dedicated VoIP handsets, it’s important that they are kept up to date with the latest patches and firmware so that they remain secure.