80 ready-made phrases for customer service on WhatsApp Business

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WhatsApp is one of the most widely used tools in the world for communication between companies and customers. Using ready-made phrases for customer service on WhatsApp can optimize your team's time, offer fast and standardized service, and ensure a positive customer experience.

In this article, you will find 80 ready-made phrases , organized by categories, that will facilitate customer service and help your company stand out.

Why use ready-made phrases in customer service via WhatsApp?
Using ready-made phrases in customer service via WhatsApp has numerous advantages, such as improving communication efficiency and ensuring that all customers are served quickly and consistently. Let’s explore some of the main benefits:

1. Time saving
With automatic responses and phrases already configured, agents can focus on more complex paraguay phone number library issues, while ready-made phrases handle common, routine questions.

2. Standardized service
By using pre-formatted messages, your company ensures that all customers receive clear, standardized information, while maintaining consistency in tone of voice and communication style.

3. Improved problem solving
Ready-made phrases to inform deadlines, order status and solutions to common problems allow for faster problem resolution , which increases customer satisfaction.